Collection: Return Policy

In the event that you need to return a product, please review our return policy below to ensure a smooth process.

Return Period and Eligibility

Our standard return period is 90 days from the original delivery date. To be eligible for a return, products must be in their original condition. Sale items and items marked as non-returnable cannot be returned. 

 

Return Shipping

Customers are responsible for the cost of return shipping.

 

Restocking Fee

We do not charge a restocking fee for returns.

 

Initiating a Return

Customers can initiate a return through their account on the website or by contacting us directly.

 

Exchanges

To make an exchange, please return the original item for a refund and place a separate order for the new item.

 

Damaged or Lost Items

Please contact us immediately if an item arrives damaged or is lost in transit.

 

Refund Process

Refunds will be processed within 5 business days of receiving the return. Please note that it may take additional time for the funds to appear in your bank account.

 

Contact Us

For any inquiries related to returns, please use the contact form on our website. If you have specific questions about our returns policy, feel free to reach out to us directly.

Thank you for choosing SKYMO USA! We appreciate your business.