1. Home
  3. Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

SKY-MO USA LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our Shopify store (the "Site"). By using our Site, you agree to the practices outlined in this policy.

1. Information We Collect

Personal Information

We collect the personal information to process orders and provide services, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

Non-Personal Information

We collect some non-personal information to improve your shopping experience and to better understand the impact of our marketing efforts. This may include, but is not limited to:

  • IP address
  • Browser type
  • Device information
  • Cookies and tracking technologies (e.g., Shopify Analytics, Facebook Pixel, Google Analytics)

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases and inquiries
  • Provide customer support
  • Improve our Site and marketing strategies
  • Ensure compliance with legal obligations

 

3. Sharing Your Information

We share your information only as necessary:

  • Payment Processing: We use Shopify Payments to process payments securely.
  • Shipping Providers: To deliver your orders.
  • Advertising Partners: Data such as browsing behavior may be shared with platforms like Facebook and Google to serve targeted ads.
  • Legal Compliance: If required to comply with laws or respond to legal requests.

 

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze customer behavior. When you first visit our Site, you can opt out of non-essential cookies through the cookie settings banner.

 

5. Data Retention

We retain personal information indefinitely unless a customer requests its deletion. Non-personal data may be retained for analytics and reporting purposes.

 

6. Your Rights

Opt-Out of Communications

You can unsubscribe from marketing emails by clicking the "Unsubscribe" link at the bottom of emails.

Access, Correction, and Deletion

To access, correct, or request deletion of your personal information, contact us at alex@skymo.com.

Cookie Preferences

You can adjust cookie preferences via your browser settings or through the cookie banner on our Site.

 

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the new effective date.

 

8. Contact Us

For questions, concerns, or privacy-related inquiries, please email us at alex@skymo.com.